Audit Service Indicators

CUNYfirst maintains an audit history that indicates who applied which service indictors to which individuals, including add, change, and delete history. Use the Audit Service Indicators page to view an individual's service indicator history, including the date and time when a service indicator was added or deleted and the ID that added or deleted it.

One key difference between Service Indicators and Student Groups is that the latter remain on the individual’s Student Group page throughout their time at CUNY. The group is simply inactivated. However, Service Indicators are removed from the record. Therefore, the Service Indicator Audit enables CUNY administrators to view the history of a student’s Service Indicators.

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Step

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Action

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1.

Enter https://home.cunyfirst.cuny.edu in your browser’s address bar:

  • Enter your Username and Password and click the Log In button.

  • From the Enterprise Menu, select the HR/Campus Solutions link.

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2.

Navigate to: Campus Community > Service Indicators (Student) > Audit Service Indicators.

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3.

On the Audit Service Indicators page, enter the ID or any other known search criteria to find the student’s data. Even as little as a student’s name will yield search results.

4.

Click the Search button. The Audit Service Indicators Search Results page will appear if the student has had any service indicators placed on their account. (ex: A = ADD, D = Delete).

Otherwise, the following message will appear: “There are no audit records that match your criteria”.

5.

Select a row. The Service Indicator Audit page with full details on the selected service indicator will appear for your review.

Note: This page is view only.

6.

Click the Cancel button to return to the Audit Service Indicator search results page.

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End of Procedure.