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General
FAQ
11
Accessing the CUNY emall for Student Software
Create and edit a contact group Office 365 (Outlook 2016 for Windows)
Create a Meeting or Appointment In Outlook 2016 for Mac
Outlook AnyWhere Setup 2013
How to Fix Windows 7 Temp Profile Issue on Workgroup and Domain Environment
See all 11 articles
Getting Started
0
Request Website Changes Form
1
Request Website Changes Form
How to Edit WordPress Pages for the Website
10
Navigating to the Website and Login
Home Page with the Dashboard
Searching for your site/area on the webpage utilizing the "Search box"
Searching for your site using the "Menu bar" for Academic and Administrative Areas
Editing Web Pages
See all 10 articles
Student Solutions
New process for Blackboard and Degreeworks/FACTS
2
New process for Blackboard and Degreeworks/FACTS
DegreeWorks Transfer What-If Getting Started
CUNY Login FAQs
1
CUNY Login FAQs
Getting Started in CUNYfirst
3
Login to My CUNYfirst Account
I Forgot my CUNYfirst Password
Activate My CUNY Login Account
Student Center in CUNYfirst
7
View Enrollment Appointment
Entering Classes in CUNYfirst
Drop Classes
Swap Classes
View My Class Schedule
See all 7 articles
Financial Aid in CUNYfirst
6
View Financial Aid
Accept/Decline Awards
Submit Direct Loan Processing Form
Submit Direct Loan Processing Form
Submit CUNY Supplement Form
See all 6 articles
Student Finances in CUNYfirst
3
Account Inquiry – Bills, Payments and Financial Aid
Make an Online Payment
Self Service-Student Financials-FAQ
Filing Graduation
2
Applying for Graduation in CUNYfirst
View My Graduation Status in CUNYfirst
Pharos Printing
3
Releasing your print job
Pharos Mobile Printing
Guest Account in Pharos
Enrollment Verification and Transcripts
3
Request Enrollment Verification
View My Unofficial Transcript
Order Official Transcript
Holds And to Do List
3
View Holds
View To Do List
Submit Immunization/Meningitis Acknowledgment Form
Blackboard
22
To access Blackboard via the CUNY web site or direct access URL:
To change and verify your current email address in Blackboard:
Submitting Assignments in Blackboard
Blackboard Frequently Asked Questions: Student Issues
Sending email from your course
See all 22 articles
How to access the CUNY EMAIL
1
How to sign into student email account.
Mac users: How to log on the the WIFI
1
Mac users: How to sign-in to MEC Wifi
CUNY Virtual Desktop
1
Windows Installation
Office 365
1
How to download Office 365 as a student
Symplicity Training
0
Faculty and Advisors Solutions
The Faculty Center in CUNYfirst
11
Viewing Teaching Schedule in CUNYfirst
Entering Your Textbooks in CUNYfirst
View Textbook Summary in CUNYfirst
View Exam Schedule in CUNYfirst
View/Download/Print Class Roster
See all 11 articles
About Your Advisee
2
View List of Advisees
Send to Notifications to Advisees
BrightLink Training Material
16
BrightLink Training Material
Brightlink Overview
Using the TOP Tool BAR- Arrow button
USING TOP TOOLBAR FOR SAVING INFORMATION
USING TOP TOOLBAR UP AND DOWN BUTTON
See all 16 articles
How to create a Fresh Service Sign In Account
1
Fresh Service Sign In account.
Crestron with touch panel - Airmedia
2
Using the Crestron with touch panel (WIRED Connections)
Using the Crestron with touch panel -AIRMEDIA (wireless connection)
Accessing SharePoint 2013
5
How to access SharePoint
How to upload a file in SharePoint
How to delete an Uploaded file
Creating a folder in SharePoint 2013
How to Log Off from SharePoint
Digication ePortfolio
0
Staff Solutions
Fresh Service Agent Guide
29
Posting Announcements
View Assigned Tickets
Keyboard shortcuts for service desk
Creating tickets
Filtering Tickets on the tickets tab
See all 29 articles
Taking Screen Shots in Windows 10
5
Taking a Whole Screenshot
How to Take a Screenshot of Just The Active Window
How to Make a Screenshot File without any additional Programs
How to Take a Screenshot of a Specific Part of Your Screen
How to use the Out of Office Assistant in Outlook
Nureva Span
75
Creating a Note: From your browser
Creating a Note on the Wall
Editing a Note
Creating a text box on the Web
Creating a text box on the Wall
See all 75 articles
Windows 10
34
Explore the Tablet Screen
Opening an App
Pin/Unpin to Start Menu
Explore the PC Screen
Downloading Files From the internet
See all 34 articles
CUNYfirst
64
BURSAR: View Customer Account
BURSAR: Create Bill Requests - Individual Student
BURSAR: Print Invoice - Individual Student
BURSAR: Student Bank Account and Direct Deposit
FINANCIAL AID: Student Bank Account and Direct Deposit
See all 64 articles
Skype
0
Microsoft Surface Pro 4
18
Built in features of Surface Pro 4
Overview of Surface Pro 4 features
Features at the back of the Surface
Port and connectors
Software and the Windows App Store
See all 18 articles
EMS Reservations
9
Navigating to the EMS Website and Creating an account through EMS
How to reserve a room through EMS
Requesting a Room
Entering service details for your reservation
Reservation Details
See all 9 articles
Proof Hub
0
How to log in to the WIFI
0
Event Management System (EMS)
2
Reservation Structure in EMS
Event Time Line
Blackboard
65
Faculty Log-in Instructions
Getting Oriented with Blackboard Learn
Global Navigation and My Blackboard
Changing Your Email Address in Blackboard
Customizing the My Courses Box
See all 65 articles
Skype For Business
0
Microsoft Outlook how to archive emails
2
Archive items manually
Archive older items automatically
Remark: Survey & Data Corralation Processing
4
Form Complete
Header Image
Insert a Page
Insert a Section into a Page
How to access the CUNY Faculty and staff email
1
Access MEC faculty email account
How to access Faculty and Staff email on android device
1
Adding your "MEC" email account to your android device
How to access Faculty and Staff email on an iPhone
1
Access MEC email on your iphone
Reporting an Incident (Creating a ticket)
1
Reporting an Incident
Converting Microsoft Word documents to a PDF
1
Converting a Word Document to a PDF
How to Create a Fillable PDF form for Windows
5
What program to use to create a Fillable PDF
How to Open Adobe Acrobat Pro DC
How to Open the document to create a PDF fillable form
Tools for creating the fillable form
Saving the PDF Fillable Form
How to create an Out of Office message
0
MICROSOFT OUTLOOK and CALENDAR
25
Opening OUTLOOK
CREATING AN EMAIL
LOOKING UP EMAIL ADDRESS FROM ADDRESS BOOK
ATTACHING/REMOVING FILES TO AN EMAIL
TRACKING AN EMAIL
See all 25 articles
Office 365 Microsoft Word for Faculty/Staff
54
Link To Microsoft Office 365 Training
Create a document in Word
Replace text in Word
Add and edit text in Word
Show word count in Word
See all 54 articles
Office 365 Microsoft Excel for Faculty/Staff
65
Link To Microsoft Office 365 Training
Create a new workbook
Insert or delete a worksheet
Move or copy worksheets or worksheet data
Print a worksheet or workbook
See all 65 articles
Office 365 Microsoft PowerPoint for Faculty/Staff
49
Link To Microsoft Office 365 Training
Create a presentation
Choose the right view for the task
Add and format text
What is a slide master?
See all 49 articles
Office 365 Microsoft OneNote for Faculty/Staff
16
Link To Microsoft Office 365 Training
Take Notes
Insert pictures, files, and videos
Create more room in your notebook
Format notes
See all 16 articles
Office 365 Microsoft SharePoint for Faculty/Staff
12
Link To Microsoft Office 365 Training
Find and follow sites and news
Stay connected on mobile
Create a team or communication site
Use, filter, and update a list
See all 12 articles
Office 365 Microsoft Teams for Faculty/Staff
32
Link To Microsoft Office 365 Training
Get your team up and running
Go-to guide for team owners
Organize your teams list
Overview of teams and channels
See all 32 articles
Office 365 Microsoft Visio for Faculty/Staff
35
Using Visio shapes
Change the drawing scale
Choose the right view for the task
Change grid spacing size
Create a diagram from a template
See all 35 articles
Office 365 Microsoft Forms for Faculty/Staff
27
Create a form with Microsoft Forms
Create a quiz with Microsoft Forms
Share a form to collaborate
Share a form or quiz as a template
Send a form and collect responses
See all 27 articles
Office 365 Microsoft Yammer for Faculty/Staff
17
How to login in to Yammer
What is Yammer?
Personalize a Yammer network
Identify the right use cases
Create a group for a use case
See all 17 articles
Office 365 Microsoft Planner for Faculty/Staff
5
Plan an event
Support customers
Publish content
Track a process
Create a new plan in the same group
Office 365 Microsoft Flow for Faculty/Staff
49
Create the flow
Specify an event to start the flow
Specify an action
Manage a flow
Add another action
See all 49 articles
Office 365 Microsoft Stream for Faculty/Staff
45
Upload a video
Create a live event in Microsoft Stream
Permissions and privacy in Microsoft Stream
Add subtitles or captions to your Microsoft Stream video
Examples of how to organize groups and channels in Microsoft Stream
See all 45 articles
Office 365 Microsoft Class Notebook for Faculty/Staff
28
Add students to a Class Notebook in OneNote
Create a Class Notebook in OneNote
Add or remove co-teachers in Class Notebook for OneNote
Find my Class Notebooks
Connect Class Notebook to your LMS or SIS
See all 28 articles
Office 365 Microsoft Project for Faculty/Staff
12
Create a project in Project
Add new tasks
Create recurring tasks
Add a milestone
Link tasks in a project
See all 12 articles
Office 365 Microsoft To Do for Faculty/Staff
8
Create, delete and restore lists
Sort and search in lists
Customize your lists
Share a list
Create, delete and restore to-dos
See all 8 articles
Office 365 Microsoft Shift for Faculty/Staff
7
Link To Microsoft Office 365 Training
Get started in Shifts
Fill out a schedule in Shifts
Manage your shifts in Shifts
Set up Time Clock for Shifts
See all 7 articles
Office 365 Sway for Faculty/Staff
2
Signing into Sway
Creating a Sway
CUNY Dropbox
9
How to log into CUNY Dropbox
How to Save Files to Dropbox
How to Use Shared Links
How to Share Folders and set folder settings
How to Set permissions on files and folders
See all 9 articles
O365: One Drive
6
How to Log into One Drive
Getting Started with OneDrive
One Drive Basis
Setting Up One Drive on an Android or Tablet
Set Up Your iPhone or iPad
See all 6 articles
Adding an Email account to Outlook
2
Steps for Adding an account to your Outlook
Video on Adding an account in Outlook
Mapping a Network/Shared Drive
2
Mapping Network\Shared Drive
Mapping Network/Share Drive Video
Crestron and Microsoft Surface Studio
Using the Crestron and Microsoft Surface Studio
1
Turning on the Microsoft Surface Studio and Crestron Airmedia
HR
HR policies
0
